来源：http://www.lwzhongtebao.com/ 点击次数： 发布时间：2018-08-01
As the main body of security service, how to practice the promise of "keeping the people safe and serving the people" is a subject that the security service enterprises need to continue to study and explore, and it is also the constant pursuit and task. The security service enterprises should constantly innovate the new ideas, new ideas and measures of the team building, and strive to forge a security team with excellent quality, good image, standard of service and satisfaction of the masses, so that it will become the party and the government to strengthen social management, maintain harmony and stability, maintain fair and justice, and serve the economy and society under the new situation. An important force that can be relied on.
First, adhere to the combination of professional and compound personnel training, and continuously enhance the strength of the team. With the introduction of the regulations on the management of security services, the scope of security services is expanding, the responsibilities are more extensive, the social role of the security service is becoming more and more prominent, and the competition in the security market will be more intense. The particularity of this industry has placed new expectations on its employees. How to meet the growing demand of security service customers? That is, security service enterprises should constantly strengthen the team's own capacity building, and strive to cultivate professional and composite security personnel.
（一）以基础教育培训为根本，不断锤炼队伍素质。保安服务作为一种特殊行业，对从业人员的要求也自然有其特殊性。除了要把好进人关，严防染有恶习及带有劣迹的人加入行业外,还应重视和加强从业人员的基础教育培训，确保队伍的整体素质。 目前，保安从业人员绝大部分来自于农村、城镇适龄青年，部分来自于下岗职工和复退军人，相对而言，他们普遍学历较低，社会交往和处事能力较差。如何使一个普通的老百姓转换成一名合格的保安队员，那就必须从基础教育培训开始，在加强军事体能、仪容仪表，言行举止等基本功训练的同时，贴近保安工作的实际，对保安员开展门卫值守、目标守护及突发事件的处置、工作预案的制订、治安信息的收集等保安勤务技能培训，并积极开展法制教育和安全教育，使他们明确保安员的工作职责，提高防火、防盗、防事故、防破坏能力，较终从心理和行为方式上成功地完成社会角色的转换。 在实际工作中，许多保安员暴露出交际表达能力和处事协调能力差的问题，工作苦干蛮干的多，原则有余，灵活不足，因一句话说的不到位、一件事处理不妥当而引发的各类冲突甚至被打骂、被伤害现象屡见不鲜。针对这类问题，要积极组织开展各类学习交流活动，充分利用座谈会、辩论会、演讲赛的形式，加强保安员的口才交际、处事能力训练。 （二）有的放失地开展各项专业技能培训。保安服务企业作为专业的安全防范组织，必须要有一支稳定的专业保安队伍，以专业的能力和优势，吸引客户。同时，还必须适应社会发展对保安行业提出的新的市场需求，有的放矢地开展各类专项技能培训，努力打造一支专业型、复合型团队。如针对物业保安，开展水电气的维护、突发病人的紧急救助技能培训；对文化娱乐场所保安，开展治安管理法律法规知识培训；对技防保安，开展电脑操作、技防器材安装、使用和维护培训；对武装押运员开展特种车辆驾驶和枪械的保养使用技能培训等，努力培养和造就一批岗位能手。
(1) constantly improve the quality of the team with the basic education and training as the foundation. As a special industry, security service has special characteristics for its employees. In addition to keeping the people into the industry, we should pay more attention to and strengthen the basic education and training of the employees, so as to ensure the overall quality of the team. At present, the majority of the security workers come from the rural and urban young people, partly from the laid-off workers and the veterans. Relatively speaking, they have low educational background and poor social communication and ability to deal with affairs. How to transform a common common people into a qualified security guard must start from basic education training, strengthen the training of military physical ability, appearance, manners, behavior and other basic skills, close to the practice of security work, and carry out guard duty, target guard and emergency disposal for security guards. Work plan formulation, public security information collection and other security service skills training, and actively carry out legal education and safety education, make them clear the job responsibility of the security guards, improve fire protection, anti-theft, anti accident, anti damage ability, and finally from the psychological and behavioral ways to successfully complete the transformation of social roles. In the actual work, many security guards expose the problem of communication expression ability and poor coordination ability, work hard and hard work, principle and flexibility, because one sentence is not in place, one thing is not handled properly and all kinds of conflicts, even being scolded and hurt, are often seen. In order to solve such problems, we should actively organize various kinds of learning and communication activities, make full use of the forms of symposium, debate and speech contest, and strengthen the oral ability and ability training of the security guards. (two) some places have lost their jobs to carry out professional skills training. As a professional security organization, security service enterprises must have a stable professional security team to attract customers with professional capabilities and advantages. At the same time, we must also adapt to the new market demand that social development put forward to the security industry, carry out all kinds of special skills training in a definite direction, and strive to build a professional and compound team. For the security of the property, the maintenance of water and electricity, the emergency rescue skills training for the patients, the security of the cultural and entertainment places, the training of laws and regulations of public security management, the technical defense, the installation, use and maintenance of the computer, the equipment, the use and maintenance of the equipment, and the driving of the special vehicles to the armed escort and the armed escort. Gun maintenance and use skills training, and strive to train and create a number of post experts.
(three) efforts should be made to strengthen the training and selection of team leaders. Can we bring out a good security team with a strong style and a good command of business? The role played by our team leaders is very important. The leader of the class is directly working in the front line of security service. It is both "will" and "soldier". It is both "commander" and "combatant". They have the most understanding of the daily work situation and ideological state of the security guards, and the most easy to communicate with the security guards. It can be said that they are maintaining the normal operation of the whole team. The ability, the degree of work engagement, and the ability to establish a good relationship with customers have a direct impact on the situation of the entire team. It can be said that choosing a good team leader is the key to team building. Therefore, we must pay attention to the training and selection of team leaders, so that they become the backbone of the whole team's strong combat effectiveness.
Two, adhere to the combination of positive guidance and advanced incentives, and constantly stimulate team vitality. A model is a banner that can lead the whole army; a spirit is infinite power, which is enough to conquer. Adherence to education, guidance, incentives and Spurs is an important way to enhance cohesion, combat effectiveness and appeal, and to stimulate the vitality of the security forces.
(1) to give full play to the guiding role of theme education. We should adhere to the theme education of the socialist concept of honor and disgrace, strengthen the patriotic Loyalty Education and ideal and belief education of the security guards, set up a correct outlook on life and values, and make a clear-cut stand for what the security guards should adhere to, what must be against, what to actively advocate and what to resist, so that "loyalty, devotion, and" People and justice become the core and essence of security culture.
(two) use typical demonstrations to encourage people. We should base on the security service posts, vigorously carry out the creation of the safety post, the red flag train group, the security guard and so on. We should actively promote the good experience and good practice of the advanced models, use the exchange of experience and the report of the events and so on, so as to make the dedication and dedication of the security guards to produce a kind of spring wind and rain, the silent feeling of moistening things. To create a good atmosphere for advanced, advanced and advanced, to stimulate the security guards in the ordinary post and to work hard in the hard posts, so that the old typical new experience, the old advanced and new development, so that the individual positive factors are multiplied to the group benefits.