来源：http://www.lwzhongtebao.com/ 点击次数： 发布时间：2018-11-10
Security service companies introduce modern business management guidelines
Faced with the increasing demand for security services in China, various types of security service enterprises will be launched in a short time, especially private enterprises and self-built security arrangements will increase significantly. This objectively puts forward new requirements for security companies everywhere.
At the top of the list, security companies should expand their service scope and carry out diversified management, from simple doorman, patrol, care, escort and escort projects to safety inspection, safety skills preparedness, safety risk assessment and other areas, rather than just launching civil air defense, technical defense and dog defense.
Secondly, we should implement the "brand strategy" of security companies, establish brand security forces with high service quality, high fees, high salaries and excellent equipment, and gradually implement them, establish a customer-centered business philosophy, and establish three-level (company, branch, brigade) regular visits and service quality response criteria. We often go deep into the grass-roots security forces, communicate regularly with the supervisors of the resident units, seek their opinions on the education, civilized duty and service quality of the security forces, adjust the operation center according to the needs of customers, and build a brand project of security operations.
Thirdly, we should hasten the storage of high-grade professional security personnel and increase the training of special security personnel, such as security guards, high-grade security personnel, professional security personnel and skilled security personnel, so as to undertake higher-level security services. Fourthly, we should hire experienced teachers, increase pre-service and daily exercises for security guards, ensure the execution of trainees, time, content and role, and carry out training operations in depth and in a down-to-earth manner.
Fifthly, we should improve the security personnel's various security mechanisms, from salary and treatment to stable operation, and improve the security personnel's sense of belonging.
Sixthly, security service companies should strengthen the cultivation of the image and public relations ability of the company's personnel and security individuals, launch special lectures, invite experts and scholars to inform them of the procedures chosen by the personnel and security personnel in the face of different crises, so as to be prepared.
Three, attach importance to interaction with the media.
In daily operations, security service companies should pay attention to frequent communication with the media, and make full use of the mass media such as broadcasting, television, newspapers, magazines, the Internet to publicize security operations.
We can invite media reporters to enter the daily life of security companies and security guards. Through large-scale activities such as the Olympic Games, National Day and World Expo, we can publicize the outstanding contribution of security guards in protecting social security, let more people understand the security collective, publicize security operations, and reflect security hardships, so as to trigger society and society. Many people understand the security and deepen the emotional communication between the security and the public.