来源：http://www.lwzhongtebao.com/ 点击次数： 发布时间：2018-10-31
Today, security guards have always been regarded by outsiders as a simple and relaxed profession, as the saying goes, "separated as mountains", especially in front-line operations of the captain, the captain's work seems simple, in fact, otherwise, the captain in addition to protecting the interests of the company, and the owner of Party A insists on outstanding contacts, but also directly with a variety of people of all walks of life. In dealing with the different business happened on different occasions, on duty, not only do the members of the team do specific job placement, inspection and improvement, but also to protect the solemnity of their troops. A lot of things have decided that a captain must have a certain professional ethics, but also have outstanding psychological nature, diplomatic skills, management skills and adaptability. How can we be a qualified security captain?
1. Abide by the on-the-spot handling team and resolutely carry out the policy.
As a front-line manager at the project point, the captain should first strictly fulfill the instructions of the on-site management team. In the actual operation, the instructions of the captain represent the instructions of the on-site management, such as a big discount or change of instructions in the process of implementation, the result is the errors of the team's thinking and the team's thinking. It brings trouble to the on-site management. Moreover, if the captain himself can not properly implement the management policy, then it is even more impossible to ask the following members to comply with the rules, the performance of the entire force will be reduced overnight, and it will not be able to provide quality service to customers. My project point is unanimously communicated by a security captain's team when serious instructions are delivered, in the expectation of achieving unanimous management.
Two, be strict with yourself and take the lead in taking the lead.
The captain is a flag of the army and a mirror. If a captain wants to do a good job in handling operations in the army and truly enable his team members to arrive at the role of "thinking from one place to the other, working hard at the same place", he must have a firm and correct management concept, management attitude and clear management concept, and constantly enhance his own political self-cultivation, theory and management ability, always with a "high awareness of thinking, career." The standard of strict service and right style is strict with itself. Only in this way can they play an example. My project point on the security captain's own check as a key point to check, in order to strictly require the security captain's words and deeds. Facts have proved that as long as the security captain himself to do a good job, the troops can handle the project well.
Three, dare to dare to do, "four hearts" with troops
1, be determined. The captain should be familiar with the equipment of hardware and software on the spot, pay attention to the characteristics of the team members, explore new ideas of leading troops, draw up new management plans, make full use of the advantages of civil air defense and technical defense, summon up courage, strengthen determination, and do a good job in the operation of the troops.
2, be loving. In daily operations, the captain should fully reflect the "people-oriented, affectionate" family management policy, and really regard his team members as his own brothers, do not beat and scold corporal punishment, not ironic impact. We should carry forward democracy, respect serious family opinions, pay more attention to the work and life of the injured and sick team members. Only by paying our love sincerely can we win the confidence of the team members.
3, be enthusiastic. The leader of the team will contribute to the team's work by contributing a warm heart to the team members. The players should be sincere, treat the players as close friends, and infect the players with a burning heart. Protect the players from the mind, guide the players from the homework, and care for the players from the life. Let them get a sense of true love, and then stimulate strong work enthusiasm, so that the whole army has a strong cohesion.
4, be patient. As the leader of the army, the captain should have patience, perseverance and indomitable will in carrying out the operation of the army. Team members'thinking homework should be repeated, often done, always pay attention to the investigation team members' words and deeds, grasp their thinking changes, from many aspects to guide him, infected him, so that he can truly feel the warmth of the army and our family.
Four. Report diligently and attach importance to the overall situation of the company.
In many cases, the captain has to deal with some problems and business independently, especially when the interests of the company conflict with the interests of customers, in this case the captain should timely report to the management team, do not make decisions at random, very likely some thoughtless practices to bring incalculable loss to the company. At the point of my project, I have drawn up some guidelines for the security captain to report serious incidents, to help the security captain to define the nature of the matter, and to keep the security captain in mind.
In a word, Xiaobian thinks that as a qualified security captain, he should always take the company's interests as the most important thing, truly take the lead, play a leading role, provide customers with good quality service, but also for the company to establish an outstanding brand. The above information is compiled and released by Laiwu Security Company. If you want to know about security services, please click our website: http://www.lwzhongtebao.com. Thank you.